Why diabetes technology fails without education — and how independent, structured learning is becoming the missing link in AID, CGM, and future care.
- Guest: Dr Inge Van Boxelaer (Founder, Diabetotech)
- Host: John Pemberton
Available on:
Why this episode exists
Advanced diabetes technologies like CGM and automated insulin delivery (AID) systems are transforming outcomes — but only when people understand how to use them properly. In this episode, John speaks with endocrinologist Dr Inge Van Boxelaer about the real barrier holding progress back: education. Together they explore why access isn’t enough, how poor training limits adoption, and what high-quality, independent education should actually look like.
Core themes / framework
- Education as the bottleneck: Technology is advancing faster than clinical education can keep up.
- Consistency beats marketing: Clinicians and users need unbiased, structured learning — not scattered manufacturer videos.
- Flipped learning works: Short, modular, on-demand education improves understanding and saves clinical time.
What Diabetotech offers
Diabetotech brings diabetes technology education into one trusted place. Instead of scattered manufacturer materials, it provides structured learning that helps users understand how systems work, what settings mean, and how to educate or use them safely.
- Free general modules covering core concepts
- Device-specific courses for CGM, pumps, and AID systems
- Up-to-date comparisons as new technologies are released
- Affordable subscription for full access and CPD credits
Key takeaways
1) Technology doesn’t fail — education does
AID systems, CGMs, and algorithms work remarkably well when people understand their purpose, limits, and setup. The biggest barrier to adoption isn’t cost or access — it’s confidence and competence.
- Lack of structured education prevents clinicians from recommending systems
- Users struggle when assumptions are made about baseline knowledge
2) Independent education matters
Manufacturer education is useful — but inherently biased. Independent platforms allow fair comparison, clear expectations, and clinically relevant guidance without sales pressure.
- One trusted platform reduces confusion and cognitive overload
- Standardised structure helps clinicians learn faster and retain more
Steps to success
Step 1: Identify one diabetes technology you currently avoid discussing due to uncertainty.
Step 2: Learn the basics — what it does, who it’s for, and its limitations.
Step 3: Create a short, repeatable explanation you can confidently use with patients or colleagues.
Guest
Dr Inge Van Boxelaer is an endocrinologist based in Belgium and the founder of Diabetotech. With over a decade of clinical experience, she specialises in diabetes technology education, focusing on CGM, insulin pumps, AID systems, and emerging innovations. Her work bridges clinical practice, independent education, and future-focused learning.
- Website: Diabetotech
- Instagram: @diabetotech
Disclaimer
This podcast is for informational purposes only and does not constitute medical advice. The content shared does not create a clinician–patient relationship. Always consult your healthcare team before making changes to your diabetes management.
