Terms and Conditions

Last reviewed and updated: 30 March 2026

1. About These Terms

These terms and conditions apply to your use of the website theglucoseneverlies.com and the GNL Explorer Suite, operated by The Glucose Never Lies Ltd (Company No. 15039619), registered in England and Wales.

By accessing the website or registering for the GNL Explorer Suite, you agree to these terms. If you do not agree, please do not use our services.

2. Educational Purpose — Not Medical Advice

The GNL Explorer Suite and all content on this website are for educational and informational purposes only. Nothing on this website constitutes medical advice, a clinical recommendation, or a prescription.

The GNL Explorer Suite models how physiological principles, insulin algorithms, and clinical evidence behave on average. Outputs are educational estimates — they do not reflect how any individual’s body, device, or circumstances will respond.

Any changes to your insulin settings, device configuration, or diabetes management must be made with your diabetes care team. Never change your insulin management based solely on outputs from this website.

3. Age Requirement

The GNL Explorer Suite is designed for users aged 18 and over. By registering, you confirm that you are 18 years of age or older. A parent, guardian, or healthcare professional may register and use the explorers on behalf of someone under 18.

4. Registered Accounts

You are responsible for keeping your login credentials secure. You must not share your account with others. GNL reserves the right to suspend or remove accounts where these terms are breached.

You may request deletion of your account at any time by contacting john@theglucoseneverlies.com.

5. Intellectual Property

All content on this website — including articles, calculator algorithms, podcast content, and the GNL Explorer Suite — is the intellectual property of The Glucose Never Lies Ltd, protected by copyright and the registered trademark The Glucose Never Lies® (UK00004267795).

You may not reproduce, redistribute, or use any content for commercial purposes without prior written permission. Personal, non-commercial educational use is permitted with attribution.

6. Limitation of Liability

To the fullest extent permitted by law, The Glucose Never Lies Ltd accepts no liability for:

  • Any clinical outcome or harm arising from use of the GNL Explorer Suite or any content on this website
  • Any decision made based on explorer outputs without clinical oversight
  • Interruptions to service, technical errors, or inaccuracies in educational content

The GNL Explorer Suite is not a medical device and is not regulated as one. It does not replace clinical assessment, individual medical advice, or personalised care.

7. Third-Party Links

This website contains links to third-party websites (including clinical guidelines, published research, and device manufacturers). We do not control or endorse the content of those sites and accept no responsibility for them.

8. Changes to These Terms

We may update these terms from time to time. The date at the top of this page shows when they were last reviewed. Continued use of the website after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Questions about these terms: john@theglucoseneverlies.com

The Glucose Never Lies Ltd — Company No. 15039619
Registered in England and Wales
The Glucose Never Lies® — UK Registered Trademark UK00004267795
Contact: john@theglucoseneverlies.com
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