The Tandem Source platform is now live — bringing you simple, secure, and seamless data sharing direct from your t:slim X2 AID system. Alongside this, the Tandem t:slim mobile app now allows you to bolus directly from your smartphone, giving greater flexibility and convenience day to day.
The downloadable setup guide walks you through setup step-by-step and shows you how to get the most from Tandem Source and the mobile app.
Tandem-Source-and-Mobile-Bolus-Setup-Guide-1
What this means for you
- Remote bolusing: Deliver insulin from your phone with two-factor safety checks.
- Seamless uploads: Pump data flows automatically into Tandem Source, ready to view and share.
- Clear reports: Easy-to-read insights to support better diabetes decisions.
- Remote clinic support: Share data instantly with your healthcare team using your clinic’s code.
Getting started
- Update your pump to software v7.8.1 or higher (you’ll need an update code from Air Liquide
- Download the Tandem t:slim mobile app (App Store or Google Play).
- Pair your pump with the app using the on-screen code, 6-digit code.
- Log in with your Tandem Source account — and you’re ready to go.
Support
- Air Liquide UK: 0800 012 1560
- Air Liquide Ireland: 1800 12 4912
- Tandem 24/7 support: via the same numbers (option 2)
Phone compatibility (1st September 2025)
The app works with a wide range of devices. Full bolus functionality requires a compatible phone and operating system:
APPLE IOS: VERSIONS 17 OR 18
● iPhone 11, 11 Pro, 11 Pro Max
● iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
● iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
● iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
● iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
● iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, 16e
● iPhone SE (2nd or 3rd Generation)
● iPhone XR
● iPhone XS, or XS Max
ANDROID OS: VERSIONS 13, 14, OR 15
● Samsung Galaxy Note 20 or Note 20 Ultra (only Android 13)
● Samsung Galaxy S20, S20+, S20 FE, S20 Ultra 5G (only Android 13)
● Samsung Galaxy S21 5G, S21+ 5G, S21+, S21 Ultra 5G, S21 Ultra, S21 FE 5G, S21 FE
● Samsung Galaxy S22, S22+, S22 Ultra
● Samsung Galaxy S23, S23+, S23 Ultra, S23 FE
● Samsung Galaxy S24, S24+, S24 Ultra, S24 FE
● Samsung Galaxy S25, S25+, S25 Ultra, S25 Edge (only Android 15)
● Samsung Galaxy Z Flip4, Z Flip5, and Z Flip6 (Android 14 and above)
● Samsung Galaxy Z Fold4, Z Fold5, and Z Fold6 (Android 14 and above)
● Google Pixel 4, 4XL, 4a, 4a 5G (only Android 13)
● Google Pixel 5, 5a
● Google Pixel 6, 6 Pro, 6a
● Google Pixel 7, 7 Pro, 7a
● Google Pixel 8, 8 Pro, 8a (Android 14 and above)
● Google Pixel 9, 9 Pro, 9 Pro XL (Android 14 and above)
ANDROID OS: VERSION 16
● Google Pixel 6, 6 Pro, 6a
● Google Pixel 7, 7 Pro, 7a
● Google Pixel 8, 8 Pro, 8a
● Google Pixel 9, 9 Pro, 9 Pro XL, and 9a
